Mexico City (CDMX) and the State of Mexico (Edomex) have experienced problems related to the lack of water in some areas, leading residents to often resort to using water trucks to supply themselves during outages.
Therefore, here we tell you everything you need to know about how to request a free water truck in both Mexico City and Edomex, as there are requirements that must be met.
To request a free water truck in Mexico City, it is important that you first file a report through the following channels:
Social media of the Secretariat of Integrated Water Management (@SEGIAGUA)
Call H2O Line *426
LOCATEL *0311
Call 5589 574950 (Secretariat of Integrated Water Management)
Before requesting a water truck, you must file the corresponding report. Staff will then conduct verifications and, if they determine that emergency support via water trucks is necessary, request these through the aforementioned channels.
To do so, you must have the following information on hand:
Name
Phone number
Home address (street, neighborhood, borough, zip code)
Cistern details (capacity and distance from the sidewalk)
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How to order a water pipe in the State of Mexico
In the State of Mexico, those interested in ordering a free water pipe should contact the Information Monitoring and Concentration Center, where service is available 24 hours a day, seven days a week, at the following numbers:
Water pipes for the Valley of Mexico: 800 201 2489
Water pipes for the Toluca Valley: 800 201 2490
As in Mexico City, you should have similar information on hand, such as the full address and details of the cistern. Therefore, due to the free service, it is important to be patient during high demand.
Source: excelsior
